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Polling guidelines

Our general guidelines for polling are:

  1. Start after 5 seconds
  2. Check every 2 seconds

Please note: These are reasonable values, but different merchants have different use cases, and values should be adapted to the specific case.

Some APIs, like the eCom API and Recurring API, have rate-limiting to prevent obviously incorrect use. If you get a HTTP 429 Too Many Requests error you are most likely using the API incorrectly.

See Timeouts for details about timeouts.