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FAQ: Applying for services

To apply for services, you need to have a Norwegian organization number and applications must be signed with Norwegian BankID.

In addition, before you can order any services, you must apply for a Merchant Agreement. This is a legal agreement between you and Vipps MobilePay. Once the Merchant Agreement has been submitted, you can order products.

How to apply​

Apply for services on portal.vipps.no.

Please note: If you plan to use Vipps through a PSP, please see Direct integration and PSP integration.

Vipps is required to perform a background check on all merchants who want to use Vipps services, so it might take a few days before you hear back from us. You can check the status of your application on portal.vipps.no or by contacting customer service.

When the Merchant Agreement is approved and your product order is sent, you (or the user associated with the order) will receive an email with the name and serial number of your test sales unit, along with the test user for logging into the Vipps Merchant Test (MT) app. Now, you can start testing with the Vipps APIs.

When your product order is approved, you will get an email stating that you can get access to the production environment using your production API keys on portal.vipps.no. These API keys will allow you to start making API requests to the production server (e.g., create a payment request that goes to a real user's Vipps app).

Requirements​

Non-Norwegian companies​

Non-Norwegian companies must have the following in order to use Vipps as a payment provider and to receive payments from Vipps users:

  • A Norwegian organization number
  • A Norwegian bank account
  • An appointed contact person with a Norwegian phone number and Norwegian identity number (i.e., "fødselsnummer" or "D-nummer", 11 digits).

If the foreign company is registered in Brønnøysundregistrene, it has a contact person with a Norwegian identity number.

If the foreign company has not yet been formally established, Vipps can manually send the agreement for digital signing with Danish NemID, Swedish BankID, etc. When this is required, please contact customer service or, for partners, please contact your partner manager.

If the above is impossible, the company can use Vipps through a Payment Service Provider (PSP).

Vipps users​

Vipps payments can only be made by customers with a Norwegian phone number and with a Norwegian national identity number or D-number. This is required by the Norwegian government.

Vipps users must authenticate with Norwegian BankID when creating the Vipps account.

A D-number is given to foreign persons who do not have a Norwegian national identity number, but have a need for identification for the Norwegian authorities. Read more on how to apply for a D-number.